Internet and phone
How to cancel BT
What its contract says about leaving.
We read the BT terms on 12 April 2026. The company may have changed them since, and your contract may be different.
Notice and dates for leaving
- Minimum contract end date
- 24 months from activation (after this you can leave without penalty)
What the contract says about leaving
- 24-month minimum contract with early exit feesMost BT broadband packages lock you in for 24 months. If you leave early, you must pay a cancellation charge based on the remaining months of your contract.
This page does not explain how BT handles cancelling (by phone, on its website or with a form). For that, see the company's own page.
This is not legal advice. It is a summary, made with the help of AI, of the terms the company publishes.
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