What your Spotify contract says

In short

This is a monthly rolling subscription for Spotify's music and podcast streaming service in the United Kingdom. You choose from Individual, Duo, Family, or Student plans, each at a different price point. Spotify grants you a limited, non-exclusive licence to stream content for personal, non-commercial use. The service is provided by Spotify AB (Sweden), but as a UK consumer you benefit from protections under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013. Spotify can modify its terms and pricing with 30 days' notice, and you may cancel before the changes take effect.

What you agree to do

• You must pay the monthly subscription fee on time via your chosen payment method.
• You must not reproduce, redistribute, or publicly perform any content accessed through Spotify.
• You must not circumvent any technological protection measures or use bots and scrapers on the platform.
• You must not share your account credentials or let others use your account, except where expressly permitted (Duo/Family plans).
• Family plan holders must ensure all members reside at the same address.

What you can ask for

• You can cancel your subscription at any time and retain access until the end of the current billing period.
• You have a 14-day cooling-off period from sign-up under the Consumer Contracts Regulations 2013, though this is waived once you begin streaming.
• You can download content for offline listening on up to five devices (Premium subscribers only).

Points worth knowing

• Unilateral price increases with 30 days' noticeSpotify can raise subscription prices by giving 30 days' notice. Recent increases have been significant (£1-£2 per month). Your only option is to accept the new price or cancel your subscription.
• Content availability can change without noticeArtists and labels can remove their music from Spotify at any time. Playlists you have built may lose tracks, and there is no compensation for removed content.
• Account suspension for terms breachesSpotify can suspend or terminate your account if it detects ad-blocking tools, VPN abuse, or violation of Family plan address requirements. You may lose your playlists, saved music, and listening history.
• Automatic renewal chargesYour subscription renews automatically each month. If your payment method is charged and you did not intend to renew, Spotify is not obliged to refund. You must actively cancel before the billing date.

Dates and deadlines

Monthly billing date

Recurring monthly on the same date; charged automatically to your payment method

Cooling-off period

14 days from sign-up under Consumer Contracts Regulations 2013 (waived once streaming begins)

Price change notice

At least 30 days before any price increase takes effect (you may cancel before the new price applies)