What your Netflix contract says

In short

This is a monthly streaming subscription agreement with Netflix, Inc. You pay a recurring fee for unlimited access to their on-demand library of movies and TV shows. Netflix can change the content library at any time (titles come and go without notice). Your subscription auto-renews each month until you cancel. Netflix can raise prices with 30 days' notice, and continued use after the price change counts as acceptance. Under California's automatic renewal law (Bus. & Prof. Code §17600), Netflix must provide clear cancellation procedures and get your affirmative consent before charging you.

What you agree to do

• You must pay your monthly subscription fee by the billing date.
• You must not share your account password with people outside your household.
• You must not download, copy, or redistribute any Netflix content.
• You must not use VPNs or other tools to circumvent geographic content restrictions.

What you can ask for

• You can cancel your subscription at any time (cancellation takes effect at the end of your current billing period).
• You can create up to five user profiles under one account, each with personalized recommendations.
• You can download select titles for offline viewing on supported devices.
• You have the right to receive at least 30 days' notice before any price increase takes effect.

Points worth knowing

• Content library changes without noticeNetflix can add or remove any title from the library at any time. A show you're watching could disappear mid-season with no obligation to keep it available.
• Unilateral price increasesNetflix can raise your subscription price with 30 days' notice. Under CA Bus. & Prof. Code §17602, they must clearly disclose the new price, but you have no ability to negotiate (your only option is to cancel).
• Mandatory arbitration clauseThe terms include a binding arbitration agreement, meaning you waive your right to sue in court or join a class action. California law has limited exceptions, but this significantly restricts your legal remedies.
• Account suspension for suspected sharingNetflix reserves the right to restrict or terminate your account if they detect the account is being used outside your primary household, based on their own criteria.
• Automatic renewal chargesYour subscription renews automatically each billing cycle. Under CA Bus. & Prof. Code §17601, Netflix must provide a clear cancellation mechanism, but if you forget to cancel, charges continue indefinitely.

Dates and deadlines

Monthly billing renewal

Subscription auto-renews monthly on your billing date

Price increase notice period

At least 30 days before any price change takes effect